Cookie Policy
1. What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us remember information about you, improve your experience, and understand how you use our platform. Cookies typically contain anonymous information and do not directly identify you.
2. Types of Cookies We Use
2.1 Essential Cookies
These cookies are necessary for the website to function properly. They enable basic functions like page navigation and access to secure areas.
| Cookie Name | Purpose | Duration |
|---|---|---|
| session_id | Maintains your login session | Until session ends |
| csrf_token | Prevents cross-site request forgery attacks | Per session |
| user_preferences | Remembers your display preferences | 1 year |
2.2 Performance and Analytics Cookies
We use these cookies to analyze how you use our website, helping us improve functionality and user experience.
| Cookie Name | Purpose | Duration |
|---|---|---|
| _ga | Google Analytics - track page views and user behavior | 2 years |
| _gat | Google Analytics - throttle request rate | 1 minute |
| analytics_token | Platform analytics tracking | 1 year |
2.3 Functionality Cookies
These cookies remember choices you make to enhance your experience and provide personalized features.
| Cookie Name | Purpose | Duration |
|---|---|---|
| theme_preference | Remembers your theme choice (light/dark mode) | 1 year |
| language_preference | Stores your preferred language | 1 year |
| course_progress | Tracks your learning progress and bookmarks | 1 year |
2.4 Marketing and Targeting Cookies
We use these cookies to show you relevant content and understand marketing effectiveness.
| Cookie Name | Purpose | Duration |
|---|---|---|
| marketing_id | Identifies users for targeted marketing campaigns | 2 years |
| conversion_track | Tracks conversions and marketing ROI | 30 days |
| fbp | Facebook Pixel - tracks user interactions for ads | 3 months |
3. How to Control Cookies
3.1 Browser Settings
Most web browsers allow you to control cookies through settings. You can:
- Accept or reject all cookies
- Accept only certain types of cookies
- Delete cookies from your device
- Be notified when new cookies are created
Please note that disabling cookies may affect website functionality and user experience.
3.2 Cookie Preferences
When you first visit our website, you'll see a cookie consent banner. You can adjust your preferences anytime through your account settings or by contacting us.
3.3 Third-Party Cookie Controls
To opt out of Google Analytics cookies, visit Google Analytics Opt-Out. To manage Facebook cookies, visit your Facebook ad preferences.
4. Third-Party Cookies
We use cookies from third-party services including:
- Google Analytics: For website traffic analysis
- Facebook Pixel: For marketing and conversion tracking
- Hotjar: For user behavior analytics and heatmapping
- Stripe: For payment processing (if applicable)
Each third party has their own privacy policy governing cookie use.
5. Data Security
We implement secure methods to store and transmit cookie data, including:
- SSL/TLS encryption for data transmission
- Secure cookie attributes (HttpOnly, Secure, SameSite)
- Regular security audits and updates
- Limited access to cookie data
6. Cookie Retention
Cookie retention periods vary:
- Session cookies: Deleted when you close your browser
- Persistent cookies: Retained for specified duration (typically 1-2 years)
- Analytical cookies: Retained for up to 2 years
7. Your Privacy Rights
You have the right to:
- Know what cookies we use and why
- Control which cookies are set on your device
- Request deletion of cookie data
- Opt out of specific tracking
8. Do Not Track Signals
If your browser sends a "Do Not Track" signal, we will respect this preference and minimize cookie usage. However, some functionality may be limited.
9. Cookie Updates
We may update this cookie policy to reflect changes in our practices or legal requirements. Changes will be effective immediately upon posting. We recommend reviewing this policy periodically.
10. Contact Us
If you have questions about our cookie practices, please contact us at:
- Email: privacy@wavebitra.com
- Phone: +66 (0) 81-234-5678
- Address: 123 Tech Street, Chatuchak District, Bangkok, Thailand 10110
11. Additional Resources
12. Disclaimer
This Cookie Policy is informational in nature. For detailed information about how specific cookies are used and your data protection rights, please contact our privacy team.