Privacy Policy

Introduction

WaveBitra ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website wavebitra.com and use our educational platform.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide, including:

• Account registration details (name, email, password)
• Profile information (educational background, interests, location)
• Contact form submissions
• Course enrollment and completion data
• Communication preferences
• Payment and billing information (if applicable)

1.2 Information Collected Automatically

We automatically collect certain information about your interaction with our platform:

• Device information (IP address, browser type, operating system)
• Usage data (pages visited, time spent, courses accessed)
• Cookie information
• Analytics data for site performance improvement

2. How We Use Your Information

We use collected information for the following purposes:

• Providing and improving our educational services
• Processing course enrollments and certifications
• Sending course updates and educational content
• Personalizing your learning experience
• Responding to your inquiries and support requests
• Analyzing platform usage and trends
• Complying with legal obligations
• Preventing fraud and enhancing security

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. However, we may share information in these limited circumstances:

• Service Providers: With vendors who assist in platform operations (hosting, analytics, customer support)
• Legal Requirements: When required by law or to protect our legal rights
• Business Transfers: In connection with merger, acquisition, or asset sale
• With Your Consent: When you explicitly authorize sharing

4. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data transmission
• Secure password storage with hashing
• Regular security audits and updates
• Access controls limiting staff to necessary information
• Firewalls and intrusion detection systems

While we take reasonable precautions, no security system is completely impenetrable. We cannot guarantee absolute security of your information.

5. Cookies and Tracking

Our website uses cookies and similar tracking technologies to:

• Remember your preferences
• Maintain your session
• Analyze site usage patterns
• Enhance user experience

You can control cookie preferences through your browser settings. Disabling cookies may affect functionality of our platform.

6. Data Retention

We retain your personal information as long as necessary to provide our services and fulfill the purposes outlined in this policy. You may request deletion of your account and associated data at any time by contacting us. Some information may be retained for legal or operational purposes.

7. Your Privacy Rights

7.1 Access and Correction

You have the right to access, review, and correct your personal information. Log in to your account or contact us for assistance.

7.2 Data Portability

You may request a copy of your personal data in a structured, commonly used format.

7.3 Deletion

You may request deletion of your account and associated data, subject to legal retention requirements.

7.4 Opt-Out

You can unsubscribe from marketing communications at any time by using the unsubscribe link in our emails or contacting us directly.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of external sites. Please review their privacy policies before providing personal information.

9. Children's Privacy

Our services are not intended for individuals under 13 years of age. We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information and terminate the child's account.

10. International Data Transfers

Your information may be transferred to, stored in, and processed in countries other than your country of residence. These countries may have different data protection laws. By using our platform, you consent to such transfers.

11. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be effective immediately upon posting. Your continued use of our platform constitutes acceptance of updated terms. We will notify you of significant changes via email or prominent site notice.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us:

• Email: privacy@wavebitra.com
• Phone: +66 (0) 81-234-5678
• Address: 123 Tech Street, Chatuchak District, Bangkok, Thailand 10110

13. Disclaimer

This Privacy Policy is informational in nature. WaveBitra is an educational platform, and this website does not process any financial transactions or purchases. For detailed information about how specific data is handled, please contact our privacy team.