Frequently Asked Questions

Find answers to common questions about WaveBitra courses and services

Browse by Category

What courses do you offer? +

WaveBitra offers 200+ professional IT courses covering web development, cloud computing, programming languages, DevOps, and industry-specific training. Browse our complete catalog on the Courses page to explore all available options.

How long are the courses? +

Course durations vary based on the course level and topic. Most courses range from 4 to 16 weeks. You can view the exact duration for each course on its dedicated course page.

Are courses self-paced or scheduled? +

Our courses are self-paced, allowing you to learn at your own speed. You have lifetime access to course materials, so you can revisit lessons anytime. We also recommend regular practice and project work for best results.

Do you offer certifications upon completion? +

Yes! Upon successful completion of courses, you receive an industry-recognized certificate. Our certifications are valued by employers and demonstrate your expertise in the specific technology or skill area.

How do I enroll in a course? +

Simply browse our course catalog, select the course you're interested in, and click the "Enroll" button. You'll need to create a free account if you don't have one. After enrollment, you'll have immediate access to course materials.

What are the prerequisites for courses? +

Each course has specific prerequisites listed on its page. Beginner courses typically require no prior experience, while intermediate and advanced courses may require foundational knowledge. Review the prerequisites before enrolling.

Can I get a refund? +

Our educational courses are provided at no cost, so refunds are not applicable. You have lifetime access to the courses you've enrolled in. If you have concerns about a course, please contact our support team.

Can I enroll in multiple courses at once? +

Absolutely! You can enroll in as many courses as you'd like. Many students pursue learning paths that involve completing multiple related courses to build comprehensive expertise in their chosen field.

What system requirements are needed? +

You'll need a computer with internet access and a modern web browser. Depending on the course, you may need to install development tools (like code editors or programming environments). Detailed requirements are provided before enrollment.

Can I access courses on mobile? +

Yes! Our platform is fully responsive and optimized for mobile devices. You can access video lessons, read materials, and take quizzes on smartphones and tablets. However, some hands-on coding projects may be best completed on a desktop.

Is there offline access to course materials? +

Course materials can be accessed online through our platform. While we don't currently offer offline downloads, you have lifetime access to all materials you've enrolled in, so you can review them anytime by logging in.

How do I get help if I'm stuck? +

WaveBitra offers multiple support options. You can post questions in course discussion forums, contact instructor office hours, or reach out to our support team at support@wavebitra.com for technical issues. Community members often help each other too.

Is there a community or forum? +

Yes! Each course has a dedicated discussion forum where you can interact with other learners and instructors. We also have community groups organized by interest areas. This is a great way to network, share experiences, and get help.

How can I contact customer support? +

You can reach our support team via:

  • Email: support@wavebitra.com
  • Phone: +66 (0) 81-234-5678
  • Contact Form: Available on our Contact page
  • Live Chat: Available during business hours (9 AM - 6 PM Bangkok time)
What if I want to switch courses? +

You can switch courses anytime! Your progress is saved in each course. If you need to change your current learning focus, simply unenroll from one course and enroll in another. Your completed certifications remain on your profile.

Still Have Questions?

Can't find the answer you're looking for? Our support team is here to help.